Privacy & Cookies

Privacy Statement

Boswells is committed to protecting the privacy of those using our site and the confidentiality of the personal information which our customers provide us with. This policy covers the information we collect from you to process orders, and for marketing purposes. Boswells will never sell personal information or share personal information with third parties unless these are necessary in order to provide services to you or fulfil your order.

At Boswells we use the information we collect to serve our customers in the following ways:

  • When placing an order you can choose whether to keep information such as your name, email address, delivery and billing addresses, and payment details securely so you won't have to enter them each time you return to Boswells, or not keep any details but input them for every order (guest checkout).
  • The uses for which we collect information include administering any accounts, processing and obtaining payment, preventing or detecting fraud, and running any prize draws or competition you may enter. In so doing we will provide your personal information to our employees and agents for such purposes.
  • Your details may also be used to analyse your shopping preferences or actions as part of our marketing programme or website development. This might help us to automatically select and tailor products, services or special discounts we think you'll be interested to hear about or improve your website experience with Boswells.
  • If you have signed up to the Boswells mailing lists, Boswells will send you emails periodically pointing out promotions, event details, etc. If at any time you wish to remove your details from the mailing list, simply click the unsubscribe link in any of our newsletters.
  • In carrying out any of the activities specified in this section, in the event that we transfer data to reputable companies outside the European Economic Area, we will ensure that your information will be afforded the same level of protection as that required of us under applicable UK data protection legislation.

Boswells.co.uk is the website of Boswells of Oxford Ltd. References to Boswells and Boswells of Oxford Ltd include group companies. A list of group companies can be obtained from the Company Secretary, Boswells of Oxford Ltd, 1-4 Broad Street, Oxford, OX1 3AG. In the event that Boswells or any relevant group company is sold or integrated with another business, your details may be disclosed to our advisers and any prospective purchasers' advisers and will be passed onto the new owners of the business for them and Group companies to use in the same ways.

You have a right to access the personal information we hold about you.
To request this in writing please contact web@boswellsltd.com. If any of your details are incorrect, please let us know and we will correct them.

You can remove your data on request.
We will remove your personal data from our systems on request to web@boswellsltd.com. If the data relates to an ongoing order then the data will be deleted on completion or if you prefer the order will be cancelled. Clearly we can't charge a payment method or deliver to a location without access to that data!

Cookies

Cookies are small pieces of information that are stored by your browser on your computer's hard drive. Boswells uses cookies to improve your use of the site by recognising what you personally want to do such as automatic login or gain information about the use of our services and to enhance our site according to the preferences of our customers. Our cookies do not contain any personally identifying information. If you want to prevent the use of cookies, you can disable them within your browser.

Below  is a list of cookies that are used on this Website. You can opt  out  of  non-essential cookies at any time by clicking Change your Cookie settings

Boswells Cookies

Name: PHPSESSID
Typical content: randomly generated number
Expires: when user exits browser

Name: style
Typical content: stores the user's preference to whether they wish to view products in a list or a grid
Expires: 1 year

Name: key
Typical content: randomly generated number to remember the user for their next visit
Expires: 4 weeks

Name: bkey
Typical content: unique reference ID to retrieve shopping basket contents on returning visits
Expires: 4 weeks

Name: recent
Typical content: this cookie is used to track recently viewed products across sessions
Expires: 4 weeks

Name: facebookLike
Typical content: used for promotional offers, stores whether the customer has "liked" the website on Facebook
Expires: 4 weeks

Name: allowAllCookies
Typical content: stores the user's preference to whether they wish to allow all Cookies on this Website or not
Expires: 1 year

Name:fullstory
Typical Content: Records user actions on our site, specifically excluding any sensitve data. This recording is automatically deleted after 30 days and is completely inaccessable after this time. The recording is held very securely during the 30 days using the Google Cloud Platform protocols. The recording is used only to identify areas of site improvement and customer experience. It is not used for marketing activity nor is it sold to 3rd parties.
Expires: no expiry

Google Analytics Cookies

Name: _utma
Typical content: randomly generated number
Expires: 2 years

Name: _utmb
Typical content: randomly generated number
Expires: 30 minutes

Name: _utmc
Typical content: randomly generated number
Expires: when user exits browser

Name: _utmv
Typical content: randomly generated number
Expires: 2 years

Name: _utmz
Typical content: randomly generated number and information about how the page was reached (eg directly or via a link, organic search or paid search)
Expires: 6 months

For further details on the cookies set by Google Analytics, see the link below.

Add-This Cookie

Name: _atuvc
Typical content: numeric content (e.g. 8|21) that helps you share content through social networks
Expires: 2 years

Social networking websites

Social networking websites may place cookies on your computer. Social bookmarks are a way of saving links to web pages that interest you, and sharing those links with other people. You should read their respective privacy policies carefully to find out what happens to any data that these services collect when you use them.

More about Cookies

For more information about how to manage your cookies, visit aboutcookies.org.